Give a friend advice they want by asking first

Say how it feels, then ask what they want: “Want my take, or just someone to listen?” If they want your take, give it. If they want to vent, listen.

Ask if they want advice

Ask what they want before you give your take.

When a friend brings you a problem, you often know right away what you’d do. First say how it feels, then ask what they want: “That’s a lot. Want my take, or just someone to listen?” If they want your take, give it. If they want to vent, listen. Advice they didn’t ask for sounds like a verdict on how they’re handling it.

Listen
Woman’s voice
Man’s voice

“My manager wants me to move to the Denver office.”

Listen
Woman’s voice
Man’s voice

Not this: Do it. You’ll regret it if you don’t.

This: Denver? That’s a big decision. Want my take, or are you still thinking it over?

When a friend’s mom keeps sending her job listings

Saturday, your friend Lucia is over at your place

Listen
Woman’s voice
Man’s voice

LuciaMy mom keeps sending me job listings in other cities. I don’t even want to move.

Listen
Woman’s voice
Man’s voice

What would you say?

Listen
Woman’s voice
Man’s voice
Ugh, that sounds stressful. Why not just mute her for a while?
You said how it feels, then went straight to a plan Lucia didn’t ask for. Find out what she wants from you first.
Listen
Woman’s voice
Man’s voice
Just tell her to stop. You’re an adult.
It hands Lucia a plan she didn’t ask for. Find out what she wants from you first.
Listen
Woman’s voice
Man’s voice
Ugh, that’s a lot of pressure. Do you want ideas, or did you just need to say it?
You said how it feels, then asked what she wants from you. If she wants your take, she’s ready to hear it.
Listen
Woman’s voice
Man’s voice

Compare the two replies

“My manager wants me to move to the Denver office.”

Listen
Woman’s voice
Man’s voice

Not this: Do it. You’ll regret it if you don’t.

This: Denver? That’s a big decision. Want my take, or are you still thinking it over?

What does the second reply do before any advice?

Listen
Woman’s voice
Man’s voice
It asks what they want.
It finds out whether they want your take, or time to think, before you weigh in on Denver.
Listen
Woman’s voice
Man’s voice
It agrees with them.
It doesn’t take a side yet. It asks whether they want your take first.
Listen
Woman’s voice
Man’s voice
It gives better advice.
It gives no advice yet. It asks whether they want your take first.
Listen
Woman’s voice
Man’s voice

When someone’s ex texts “I miss you”

WillMy ex just texted me “I miss you.” I don’t know what to do.

Listen
Woman’s voice
Man’s voice

You: You should block him tonight.

Does this reply ask before giving advice?

Listen
Woman’s voice
Man’s voice
Advice first
It decides for Will before he’s said what he wants. Say how it feels, then ask: “That’s so confusing. Want my take, or just someone to listen?”
Listen
Woman’s voice
Man’s voice
Asks first
That one is advice first: it decides for Will. Try “That’s so confusing. Want my take, or just someone to listen?”
Listen
Woman’s voice
Man’s voice

When someone is thinking about quitting to go back to school

TashaI’m thinking about quitting my job to go back to school.

Listen
Woman’s voice
Man’s voice

You: That’s a big step. Do you want to hear what I think?

Does this reply ask before giving advice?

Listen
Woman’s voice
Man’s voice
Advice first
That one asks first: “Do you want to hear what I think?” finds out whether Tasha wants your take before you give it.
Listen
Woman’s voice
Man’s voice
Asks first
It says how big this is for Tasha, then asks if she wants your take before you give it.
Listen
Woman’s voice
Man’s voice

When a friend’s roommate never cleans

Thursday, texting your friend Dev

Listen
Woman’s voice
Man’s voice

DevMy roommate never cleans. I’m losing my mind.

Listen
Woman’s voice
Man’s voice

What do you say first?

Listen
Woman’s voice
Man’s voice
Have you tried talking to him about it?
It’s a question, and it’s also advice: talk to him. Ask what Dev wants from you first.
Listen
Woman’s voice
Man’s voice
Ugh, that’s exhausting. Want ideas, or do you just need to vent?
You said how it feels, then asked what Dev wants. If he wants ideas, he’ll tell you.
Listen
Woman’s voice
Man’s voice
Ugh. Chore chart, or just talk to him?
It’s an either-or, and both choices are fixes. Ask whether Dev wants ideas at all first.
Listen
Woman’s voice
Man’s voice

When a friend says they just need to vent

Friday night, a text from your friend Kurt

Listen
Woman’s voice
Man’s voice

KurtI don’t need advice. I just need to vent about work this week.

Listen
Woman’s voice
Man’s voice

Kurt wants to vent. What do you say?

Listen
Woman’s voice
Man’s voice
Ugh, same. My week was awful too.
It turns to your week while Kurt is asking for room to talk about his. Let him go first.
Listen
Woman’s voice
Man’s voice
Go for it. What happened?
Kurt told you what he wants, and you gave him exactly that: room to talk.
Listen
Woman’s voice
Man’s voice
Okay, but have you thought about looking for a new job?
Kurt asked for no advice, and this is advice. Let him vent.
Listen
Woman’s voice
Man’s voice

When someone’s dad wants them to take over his shop

CeliaMy dad wants me to take over his shop. I don’t know if I want to.

Listen
Woman’s voice
Man’s voice

Say how it feels, then ask if she wants your take.

Listen
Woman’s voice
Man’s voice

One way to reply

  1. React to what they saidThat’s a lot to put on you.
  2. Ask them a questionDo you want my take, or do you just need to talk it out?

The reply says this is a lot for Celia, then asks if she wants your take, so any take you give later is one she asked for.

Listen
Woman’s voice
Man’s voice

Lines to leave out

  • Take it, you’d be great at it. It makes the decision for Celia. Ask whether she wants your take first.
    Listen
    Woman’s voice
    Man’s voice
  • Just follow your heart. It sounds kind, and it’s still advice Celia didn’t ask for. Ask whether she wants your take first.
    Listen
    Woman’s voice
    Man’s voice

What the research found

Advice placed where it seemed asked for came across as more considerate.
Goldsmith, Communication Monographs, 2000

Your mission

Next time a friend tells you about a problem, ask what they want from you before you give your take.

In the Connsmitten app

A practice conversation with Danny follows this lesson’s questions.

How to talk to people