Call instead of texting when a chat runs long

When texts turn into paragraphs, ask to call. Open with why you called, like “Okay, I need the interview story,” then ask about it.

Get comfortable talking to people. Connsmitten is an app for building social confidence through short lessons and practice conversations, with feedback from your coach.

Call instead of texting

When a text chat runs long, call: say why you called, then ask about it.

When texts turn into paragraphs, or a story is too good to type, call. Text “This needs a call. Can you talk?” first, or just call. When they pick up, say why you called, straight from the chat, then ask about it: “Okay, I need the interview story. What was so weird?” A “lol” back keeps you both typing.

Listen
Woman’s voice
Man’s voice

“ok so the interview was SO weird, I have to tell you”

Listen
Woman’s voice
Man’s voice

Not this: lol what happened

This: Wait, I need to hear this. Can I call you?

When someone texts a story that keeps going

Wednesday night, twenty minutes into texting Jenna

Listen
Woman’s voice
Man’s voice

Jennaok wait there’s more. so my sister calls me from the airport and she’s at the WRONG AIRPORT

Listen
Woman’s voice
Man’s voice

What would you say?

Listen
Woman’s voice
Man’s voice
Haha stop, save it for when I see you!
It puts the story off right at the best part. If you have ten minutes, call and hear the rest now.
Listen
Woman’s voice
Man’s voice
😂😂 no. then what
The story keeps coming one long text at a time. A story like this is better out loud.
Listen
Woman’s voice
Man’s voice
Okay, this needs a call. Can I call you?
Jenna is mid-story and typing fast. On a call she can tell it at full speed, and you hear how she tells it.
Listen
Woman’s voice
Man’s voice

Build confidence for your next conversation. Take a two-minute lesson, then have your first practice conversation with Dan.

Listen to Dan open the conversation

Hey! How was your weekend?

Dan
Get started

Compare the two replies

“ok so the interview was SO weird, I have to tell you”

Listen
Woman’s voice
Man’s voice

Not this: lol what happened

This: Wait, I need to hear this. Can I call you?

What does the second reply do that the first doesn’t?

Listen
Woman’s voice
Man’s voice
It asks a question.
Both replies ask something. The second asks to call, so the story gets told out loud.
Listen
Woman’s voice
Man’s voice
It changes the subject.
It stays on the interview. What changes is where the story gets told: on a call instead of in texts.
Listen
Woman’s voice
Man’s voice
It moves the story to a call.
They get to tell the interview story out loud, at full speed, and you hear how they tell it.
Listen
Woman’s voice
Man’s voice

When you call someone about their trip

Sunday, you call Sadie after an hour of texting about her trip to Portugal next month

Listen
Woman’s voice
Man’s voice

SadieHey! Okay, this is way easier.

Listen
Woman’s voice
Man’s voice

Sadie picked up. What do you say first?

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Woman’s voice
Man’s voice
Okay, tell me the Portugal plan. Where are you going first?
It goes straight to the trip you were texting about and asks about it, so Sadie can pick up right where the texts left off.
Listen
Woman’s voice
Man’s voice
Right? The Portugal texts were getting so long.
It says why you called, then stops, so Sadie has to pick where to start. Ask her something about the trip.
Listen
Woman’s voice
Man’s voice
Hey! So, what’s up?
You two just spent an hour texting about her trip, and “what’s up” starts over from nothing. Start with the trip.
Listen
Woman’s voice
Man’s voice

When you call someone about their new place

RobHey! What’s up, everything good?

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Woman’s voice
Man’s voice

You: All good! I just had to hear how the move went. How’s the new place?

You call Rob after texting about his move. Does your first line say why you called?

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Woman’s voice
Man’s voice
Doesn’t say why
That one says why: the move, then a question about the new place. Rob knows what the call is about.
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Woman’s voice
Man’s voice
Says why
It names Rob’s move and asks about the new place, so he knows why you called and has something to answer.
Listen
Woman’s voice
Man’s voice

When you call someone about their half marathon

MaddieHi! Oh wow, a phone call. Is everything okay?

Listen
Woman’s voice
Man’s voice

You: Haha yeah, all good! Just calling.

You call Maddie after texting about her first half marathon. Does your first line say why you called?

Listen
Woman’s voice
Man’s voice
Doesn’t say why
“Just calling” leaves Maddie wondering what the call is about. Start with the half marathon, then ask about it.
Listen
Woman’s voice
Man’s voice
Says why
That one doesn’t say why: “Just calling” leaves Maddie wondering what the call is about. Start with the half marathon, then ask about it.
Listen
Woman’s voice
Man’s voice

When someone has typed four paragraphs about a date

Joelok I’ve typed like four paragraphs about this date lol

Listen
Woman’s voice
Man’s voice

Finish your reply to Joel.

Listen
Woman’s voice
Man’s voice
Ha, four paragraphs, keep going, I’m reading.
It keeps Joel typing paragraph five. Four paragraphs in, he’s ready to tell it out loud.
Listen
Woman’s voice
Man’s voice
Ha, four paragraphs, can I call you? I want to hear the whole thing.
Joel gets to tell it out loud instead of typing it, and you hear how he feels about the date.
Listen
Woman’s voice
Man’s voice
Ha, four paragraphs, we should talk about it sometime.
It puts the talk off to “sometime” while the news is fresh. Ask to call now, or name a time today.
Listen
Woman’s voice
Man’s voice

When you call someone about their job offer

AmyHey you! Okay, I was not expecting a call.

Listen
Woman’s voice
Man’s voice

You call Amy after texting about her job offer. Say why you called, then ask about it.

Listen
Woman’s voice
Man’s voice

One way to reply

  1. Add something about youI had to hear about the job offer.
  2. Ask them a questionAre you taking it?

Why you called, then a question about it: Amy knows the call is about her job offer, and it’s her turn to talk.

Listen
Woman’s voice
Man’s voice

Lines to leave out

  • Sorry, is this weird? Amy sounds happy you called. An apology makes the call about the call. Start with the reason.
    Listen
    Woman’s voice
    Man’s voice
  • So what’s new with you? You called about the job offer. A general question leaves it behind.
    Listen
    Woman’s voice
    Man’s voice

What the research found

Calls bonded people more than typing did, with old friends and with strangers, and were no more awkward.
Kumar and Epley, Journal of Experimental Psychology: General, 2021

Your mission

Next time a text chat with a friend keeps going, ask to call, and start the call with the thing you were texting about.

In the Connsmitten app

A practice conversation with Kelsey follows this lesson’s questions.

Build confidence for your next conversation. Take a two-minute lesson, then have your first practice conversation with Dan.

Listen to Dan open the conversation

Hey! How was your weekend?

Dan
Get started

How to talk to people